Customer Reviews

Big Spark Electrical has a five star rating and five star reviews on Facebook, Google and Builder’s Crack with a quality workmanship guarantee

“We found Shay to be honest, prompt and well priced. He made extra effort to work out schedules, inspect the site and quote. Installation of both heat pumps were done in a day which we feel was remarkable. Job was completed to perfection, we highly recommend Shay as we found him to be reliable, honest, and above all very skilled with work he’s done.” – Aatish

“Highly recommend Shay from Big Spark Electrical – amazing service, so tidy and the heat pump was installed fast and efficiently. “ – Sue

“Shay installed our garden lighting and it has transformed our outdoors into an amazing area. Efficient, meticulous and very well priced, we will certainly be using Big Spark Electrical services again.” – Melissa

“Thanks for accomodating us at such short notice in installing our Tesla car charger. As always, a very timely, professional and clear cut service. Would recommend 100% and extremely well priced” – Nihal

“Shay installed 3 heat pumps for us. He was helpful, professional and knows exactly what he’s talking about. He gave us a run down of all our options so we understood exactly what we needed.” – Talena

“Highly recommend Shay. Less than 2 weeks since we contacted him we got our heat pump installed beautifully. Friendly service and he answered my many questions with patience. Good to have him in the bay.” – Joy

“Excellent job installing a rangehood. Shay clearly takes pride in his work and his customer’s satisfaction. Highly recommended.” – Stephen

“We are very happy with the work completed by Shay (new switchboard, replacement of old down lights, installing an earthing rod, ethernet point and a few power points). We would not hesitate in using Big Spark Electrical in the future or recommending him to our friends.” – Bill

“Shay is great, got in, rewired the house, job done! Made our lives easy. Definitely recommend.” – Dane

“A fast and efficient service, I phoned about installing a ceiling fan, Shay arrived on time and had the job completed in an hour, thank you Shay.” – Graeme

“Big Spark have public liability insurance and certifications listed. Shay also noticed items that others did not, such as isolating our kitchen appliances when we remove the kitchen, and gave sound advice on safety. Between the quote and arriving on site we had additional requirements which Shay took in his stride and managed to deliver without an issue. Great communicator, will use again.” – Lisa-Jane

“Great communication. Bang on quote, polite and professional. I deal with a lot of tradies through work. Shay was brilliant and recommend him to anyone.” – Damien

“Hi Shay, thank you very much for the super great job you did installing our two heat pumps. Your speedy communication during this whole process was totally awesome. You went above and beyond in the way that you installed the units so they are accessible for their yearly maintenance. I totally recommend your services and WOW is our home so wonderfully warm and cosy now. The Daikins are so quiet too.” – Ruth and Victor

“Did a great job, have already recommended him to several people as I can’t fault his work, price was reasonable, and he was very punctual.” – Wall heater removal and installation of pendant lights – Rebecca

“Very happy with the way Shay handled everything in regards to installing a heat pump at our rental property.” – Healthy Homes Standards – Rosalind

“Found Shay on google after we had a power cut VERY early on Friday and sent him a text, he replied super quick and was able to come out ASAP. Diagnosed the issue and arranged it to be fixed. Asked him to take a look at some outlets while we was there and he came back that afternoon to replace them. Lovely guy, very efficient and excellent prices.” – Steph

“Shay from Big Spark is exceptional! He arrived promptly, was highly professional, and delivered top-notch service. What truly stands out is his fairness in pricing – no hidden costs, just honest, quality work. If you’re looking for reliable electrical expertise, Shay is the go-to pro. Highly recommended! Will be using him for any further work needed, 5 stars” – Bowen

“Had the best experience with Shay, he was very meticulous, outgoing and really took the time to ensure that things were done correctly. Very well priced and definitely no hidden costs. Also great at getting back to you, if you need someone reliable and trustworthy, he’s your guy. Highly recommended!” – Eliza

“I used Shay for a number of jobs at our house in Napier. Unlike most tradespeople, he was on time (to the minute), extremely polite and quick on the job, if there was a problem he would always look for the most practical and cost effective solution. 10 out of 10.” – Brock

“I contacted Shay and within 48 hours he had replaced all internal lighting in our house – Shay turned up on time, took the old stuff away and did a fantastic job.” – David

“I highly recommend Big Spark Electrical. Shay is quick to communicate, thorough in assessment, his work is to the highest standards, it is clean and tidy, and his pricing is very competitive. 10/10 would recommend.” – Warwick

“Shay is a top bloke, a great electrician and well priced. Really stoked to have found someone we will call on time and time again. Thanks so much.” – Ashleigh